Job Description

Medical Virtual Assistant (HIPAA-compliant)

Brooklyn Park, Minnesota, United States Job Openings Medical Virtual Assistant (HIPAA-compliant)

About the Role:

We're looking for a proactive and highly organized Medical Virtual Assistant to support a growing wellness-focused healthcare practice. The ideal candidate is fluent in English, experienced in patient communication, and tech-savvy with digital tools commonly used in modern healthcare and wellness coaching.

Key Responsibilities:

Patient Coordination

• Follow up with patients after bookings
• Provide timely and professional support via phone (Spruce or RingCentral)

Scheduling & EMR Management

• Manage provider schedules using Practice Better
• Coordinate calendar availability (must be online 10 AM 2 PM EST)

Email Marketing

• Create and manage email sequences
• Design and send campaigns using Flodesk

Social Media Support

• Design engaging graphics with Canva
• Schedule and post content to Instagram
• Respond to messages and comments to boost engagement

Required Experience & Tools:

• Fluent spoken English (for real-time communication)
• Experience with Practice Better (EMR platform)
• Proficient with Spruce or RingCentral
• Skilled in Flodesk (email automation)
• Canva for social media design
• Instagram content management and engagement

Preferred Qualifications:

• HIPAA-compliant work practices
• Background in wellness coaching or healthcare
• Tech-savvy, detail-oriented, and self-motivated

Schedule:

• Part-Time: Monday-Friday, 10 AM 2 PM EST
• Potential for additional hours as the role grows

To Apply:

Please submit your resume and a portfolio of relevant experience and availability.

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