Patient Coordinator Job at Fanikos Salib Dental Care, Woburn, MA

  • Fanikos Salib Dental Care
  • Woburn, MA

Job Description

Want to be the Front Person for our Office!

Please join our growing pediatric and adult family dental office. We are a patient focused group that believes in educating our patients on health, dental hygiene, and prevention. We are a team oriented staff that will support each other to the end. No one is left behind to work late, or miss that important family event! We focus on our family, because we feel like family! Come join a fun, music filled atmosphere and show our patients how much fun it can be working in a Dental office!

Title

Patient Coordinator

Job Description

Respond to patient questions and or concerns according to office policies
Maintaining Appointment schedule
Confirming Appointments for next day
Follow up on no shows/cancelation of Appointments
Check Patients in upon entry to the practice
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly reception area for patients
Excellent customer service skills with professional and courteous phone etiquette
Basic knowledge of dental insurance and Orthodontic billing
Good understanding of dental terminology and dental coding a PLUS
Working knowledge of EagleSoft a PLUS
Strong organizational skills with the ability to multi-task
Strong "teamwork" approach
Strong focus on patients comfort in the office

Salary Range

part-time $18 - $27 per hour

Competitive salary is adjusted based individual's experience and knowledge. Future adjustments to pay are merit based per skill set and knowledge acquired

Benefits
  • 401(k)
  • Dental insurance
  • Employee discount
  • Free parking
  • Health insurance
  • Paid time off
  • Uniform allowance

Reimbursement for education credits if applicable to job and with passing grades

Shift & Schedule

Work hours are Monday-Thursday from 8:30 A.M. (start) to 5:00 PM (typically leaving the office by 5:30
Will train computer skills if customer service experience is there

Requirements
  • Basic life support
  • Cardiopulmonary resuscitation
  • Driver’s license
  • Eaglesoft
  • Experienced Dental Receptionist / Admin (2+ years)

Proficient in Eaglesoft is a plus but not required.
Will train candidate on current software if needed.
Good communication skills with patients and with internal communications.
proficient in typing a plus and helps when documenting interactions with patients

Preferences
  • Eaglesoft

Minimum of 1-2 years’ previous dental front office experience A MUST
Excellent customer service skills with professional and courteous phone etiquette
Basic knowledge of dental insurance and Orthodontic billing
Good understanding of dental terminology and dental coding a PLUS
Working knowledge of EagleSoft a PLUS
Strong organizational skills with the ability to multi-task
Strong "teamwork" approach
Strong focus on patients comfort in the office

Hiring Process

[1] Please apply through the Jobley application form
↓
[2] A recruiter will contact you to schedule an interview
↓
[3] Interview
↓
[4] Job offer
↓
[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

Jobley Bonus

$37

If you land this job through Jobley, you will be eligible for a jobley bonus.

Job Tags

Hourly pay, Part time, Work at office, Shift work

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